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Company profile

Regenersis (Bucharest) SRL is the Romania branch of the British company REGENERSIS PLC and was established in April 2008.
REGENERSIS PLC has 12 sites across Europe: 5 in United Kindom, in France, Belgium, 2 in Germany, in Poland, Romania and Russia and employs more than 2000 people. For more information please visit our website: www.regenersisplc.com
The Romanian branch of REGENERSIS PLC – Regenersis (Bucharest) was established in April 2008 as an Authorised Repair&Refurbishment Center for TomTom navigation devices.
Regenersis (Bucharest) is located 10 km from Bucharest centre, close to the A1 highway and in proximity of customs offices.
During last year, the Company has been accredited as a Repair Center for Sony Ericsson to support their mobile phone warranty repair program, and also won significant contracts with major operators and OEMs: UPC, Vodafone, Samsung.
ISO
Regenersis (Bucharest) has implemented a Quality Management System, confirming to the requirements of ISO 9001: 2000 standard. In addition we are certified for the Environmental Management System ISO 14001 standard.
How we operate
Our direct contact with manufacturers and air-time providers allows us to maintain the highest level of service quality for end users.
We carry outevaluation surveys with each of our partners and use the results to help us to implement process improvement initiatives.
People
We employ qualified technicians which in most cases are college graduates. They undergo up to date training in new phone technologies and new repair process techniques.
Our Diagnosis engineers design new repair procedures for uncommon types of failures. We constantly improve the technical knowledge of our team as well as the quality of performed services.
Service
We own state-of the-art testing and control-measuring equipment that enables us repairing phones at every technical level. We pay particular attention to the quality of our services, work conditions, safety and protection of the environment. Our stores area is supplied with all components necessary to fulfil repairs to ensure that the fastest turnaround for repair is provided.
CERTIFICATIONS:
Europa
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